Privacy Policy

Who We Are

Willow & Dove Studios is a home staging company based in Ontario, Canada. This privacy policy explains how we collect, use, and protect your personal information when you visit our website or use our services. We are committed to complying with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and all applicable Ontario privacy legislation.

Information We Collect

We collect personal information that you voluntarily provide to us through our website, including:

• Your name, email address, and phone number when you submit our contact form
• Your property address and client type when requesting a consultation
• Your email address when you subscribe to our newsletter
• Any additional information you include in the message field of our contact form

We do not collect personal information automatically through cookies, analytics, or tracking technologies on this website at this time. Should this change in the future, this policy will be updated accordingly.

How We Use Your Information

We use the information you provide for the following purposes:

• To respond to your consultation requests and inquiries
• To provide you with staging services and related communications
• To send you our newsletter if you have opted in, including staging tips, project updates, and market insights
• To improve our services and website experience

We will not use your personal information for any purpose other than those described above without your consent.

Sharing Your Information

We do not sell, rent, or trade your personal information to any third parties. We may share your information only in the following limited circumstances:

• With service providers who assist us in operating our business (such as email hosting), who are bound by confidentiality obligations
• When required to do so by law, regulation, or legal process
• To protect the rights, safety, or property of Willow & Dove Studios, our clients, or the public

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Contact form submissions are retained for the duration of any ongoing business relationship and for a reasonable period thereafter. You may request deletion of your information at any time by contacting us.

Your Rights

Under Canadian privacy law, you have the right to:

• Know what personal information we hold about you
• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your personal information
• Withdraw your consent to our use of your information at any time
• Unsubscribe from our newsletter at any time by using the unsubscribe link in any email or by contacting us directly

Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Children's Privacy

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or applicable law. Any updates will be posted on this page with a revised effective date. We encourage you to review this page periodically.

Contact Us

If you have any questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how your information is being handled, please contact us:

Willow & Dove Studios
Ontario, Canada
Phone: +1 (647) 880-8606
Email: hello@willowanddovestudios.com